Print print

Initial Login

Welcome to GoSpotCheck - we're glad you're here! First things first, we need to activate your account. There are three ways to complete activation, the first one being the most common:

  1. Enter your company email address and create a password
  2. Activate using your company Single Sign On
  3. Enter your Guest PIN

 

Initial Login via Mobile App

Prior to your initial login, a company admin needs to add you as a user to the Web Dashboard. Often times, you'll receive an email from GoSpotCheck letting you know you've been invited to use GoSpotCheck, however, even without an email, anyone who has been added as a user to GoSpotCheck via the web dashboard can download the mobile app and follow these instructions to complete activation of their account.

1. The first time you log in to the GoSpotCheck Mobile App, you will see the app sign-in page. Tap Sign In, on an iOS device you will be asked to allow the app and website to share information about you, please tap Continue.  On an Android device, you will be re-directed automatically.

2019-01-08_1957.png

2. Tap on the 'New User? Start here.' link.

2019-01-08_1959.png

3. Enter your email address (often, this will be your company email address), and then click Send Instructions.

2019-01-08_2005.png

4. Next, check your email for activation instructions. Click the activation link to create your password.

Screen_Shot_2017-05-05_at_2.18.12_PM.png

  • The Activation Link in the Verification Email will expire after 72 hours. If the link expires you will receive an "Invalid Confirmation Link" prompt when attempting to log in. Request a new confirmation email.
  • If you open the email link on a desktop browser, you will be prompted to create your password in a browser window. Otherwise, open the link in your mobile browser to set your password within the app.

Set Your Password

Once you've verified your email address via the verification link, you'll be directed to Set Your Password in the GoSpotCheck Mobile App.

  1. Enter a password that contains 8 or more characters. You'll be asked to enter it twice for verification purposes.2019-01-08_2015.png
  2. Tap Set Password to complete your initial activation and be directed to the Choose a Place screen within your app; from there you can select a nearby location and begin completing Mission Responses.

 

Activating Your Account with Single-Sign On

Single Sign-On (SSO) allows users to access multiple company applications just one set of login credentials. Utilizing SSO ensures that only users with the right authorization will be able to access GoSpotCheck.

If your company uses SSO to login to GoSpotCheck, your experience will be slightly different from what is outlined above. Rather than creating a username and password inside GoSpotCheck we will honor the credentials you use to login to your primary identity provider and redirect you to your company’s login page.

In order to log-in to GoSpotCheck using your company single-sign on credentials, you must be setup as a user in your company’s identity system. If you do not yet have an account please contact your company’s identity/user management team to be added to the database.

To activate your account using your single sign-on credentials:

The first time you log in to the GoSpotCheck Mobile App, you will see the app sign-in page. Tap Sign In, on an iOS device you will be asked to allow the app and website to share information about you, please tap Continue.  On an Android device, you will be re-directed automatically.
2019-01-08_1957.png

Enter your company email address in the email field.
gospotcheck-1.png

Do NOT click the "New user? Click here to set your password" button below the Sign In box.


GoSpotCheck recognizes your email address as being associated with your company Single-Sign On, and will not require you to enter a password. Instead, click Sign In.
gospotcheck.png

You'll be automatically redirected to your company's Identity Management portal, where you'll validate your identity. After doing so, you'll have successfully activated your account within GoSpotCheck, and you'll be returned to the GoSpotCheck Mobile App's Choose a Place Screen.

 

 Logging In as a Guest User

Did you receive a special PIN to use for GoSpotCheck?  In this section, we will cover how to use that PIN to login as a guest user!  In order to follow the steps below, please make sure that you have followed the steps to Download the App first.

1. The first time that you launch the GoSpotCheck app, you will see the sign-in page.  Tap 'Guest user?' on the bottom of the sign-in page.

guestuser12018-12-05_0030.png

2. On the next page, enter your email address (in most cases, this will be your company/work email address).  Next, enter the PIN you've been provided, then tap 'Sign In.'

guestuser2-2018-12-05_0034.png

3. You may need to tap 'Agree' to our Terms of Use & Privacy Policy, after tapping 'Agree' you will land on the Choose a Place Screen.

Enable Location Services

Before you start a mission, you will be prompted to enable location services on your device (if they are not already enabled).

  • You will want Location Services enabled as the app uses your location to show nearby places and geo-stamp mission responses when they are submitted.  signin5-2018-11-18_2306.png

Activating Your Account Via Mobile Browser: Users also have the option to create a password in their mobile browser via gospotcheck.com. For users who would like to prefer to setup their account in this way, instructions can be found here.

star
Have more questions? Submit a request