Signature Task

CONTENTS

What is a signature task?

Create a signature task

Configure a signature task

Add conditional tasks

Signature tasks and privacy

Are signature tasks legally binding?

What is a signature task? 

A signature task provides the respondent with the ability to collect a digital signature from the field.  This task type is ideal for situations where approval or verification must be confirmed by an official signature. The signer leverages a touchscreen within the GoSpotCheck (MarketX) mobile app to sign. 

Signature task in the Mission Builder

Signature task on a mobile device

Note: Signature task is not compatible with MyGSC at this time. 

Create a signature task

There are three ways to create a signature task in the Mission Builder. 

1. Add component to an empty mission builder canvas by selecting 'Add Component'. Choose signature. This button is only available when adding the first task to a new mission or section.
2. Drag and drop Signature from the components panel onto the mission builder canvas. This can be done on an empty canvas or at any stage of mission building. 
3. Click the ‘+’ sign above or below any existing task and choose Signature from the components list

Configure a signature task

• Task title: Title your newly created task in a way that clearly indicates a signature is expected.

• Task description: If the task requires specific instruction or further information, add a brief task description to help the user interpret the assignment.

• Set a task mode: Newly created tasks are required by default, meaning the user must submit a response. Tasks can be changed to optional in the Task Mode dropdown. If your company has advanced logic enabled, tasks can also be configured as Read Only. Read-only tasks cannot be answered, rather, they are used to display information to the user.

Add conditional tasks

At this time, conditional logic cannot be added to a signature task. 

Read more on conditional logic here. 

Signature tasks and privacy

Signatures are securely stored on GoSpotCheck servers. Company Admins can decide whether or not they want signatures to be visible in the following areas of the app:

• Mission Responses in the Web portal
• PDF exports from the Web portal
• ShareLink views
• Mission Responses on the mobile applications

Signatures will not be viewable in the following areas of the app:

• On the Mission Overview Task Summary tile

• MyGSC

• Task response csv export

If the setting is turned off, users will see the following in the web app :

Are signature tasks legally binding?

While Signature Task is an effective tool to collect signatures out in the field, it does not provide the same legal implications as other official digital signature collection tools. If you intend to use these signatures as legal validation, please consult outside counsel.