Signature Task
Signature Task is a way to simply and instantly collect digital signatures from the field. Signee's use the touchscreen on their mobile device to provide their signature within a GoSpotCheck Mission.
Adding Signature Task to a Mission
Admins and Managers can add a Signature Tasks in the same way you'd add any other task to a mission. The signature task tile appears alphabetically in the "+ New Task" menu. You can also use Signature Tasks as conditional tasks on a Mission. For example:
1. "Did you speak to the manager?" (Yes/No Task)
1.1 (on yes response) "Collect the manager's signature" (Signature Task)
Collecting a signature using the Mobile App
When a Signature Task is deployed to a Mission, tap the Signature Task button and the screen will automatically rotate into landscape mode. The user will be prompted to enter the full name of the signee, and enter a signature using their finger on the line provided. Made a mistake? Hit the Clear button to try again. When you are satisfied with the signature, hit Done. You'll be returned to the Mission where you can continue answering questions and submit when finished.
Viewing Signature Tasks in the Web Dashboard
For Missions containing Signature Tasks, Admins and Managers can view the name of the signer and the date when the signature was collected on the Mission Overview page.
Are signatures captured with Signature Task considered legally binding?
While Signature Task is an effective tool to collect signatures out in the field, it does not provide the same legal implications as other official digital signature collection tools. If you intend to use these signatures as legal validation, please consult outside counsel.
Which mobile devices support Signature Task?
Signature Task is available on all iOS and Android phones, which are operating the latest version of the GoSpotCheck app
CONTENTS
Are signature tasks legally binding?
What is a signature task?
A signature task provides the respondent with the ability to collect a digital signature from the field. This task type is ideal for situations where approval or verification must be confirmed by an official signature. The signer leverages a touchscreen within the GoSpotCheck (MarketX) mobile app to sign.
Signature task in the Mission Builder
Signature task on a mobile device
Create a signature task
There are three ways to create a signature task in the Mission Builder.
- Add component to an empty mission builder canvas
- Select ‘Add Component’. This button is only available when adding the first task to a new mission or section.
- Pick Signature from the components list
- Drag and drop Signature from the components panel onto the mission builder canvas. This can be done on an empty canvas or at any stage of mission building.
- Click the ‘+’ sign above or below any existing task and choose Signature from the components list
Configure a signature task
- Task title: Title your newly created task in a way that clearly indicates a signature is expected.
- Task description: If the task requires specific instruction or further information, add a brief task description to help the user interpret the assignment.
- Make task optional: Newly created tasks default to being required, meaning the user must submit a response. Tasks can be changed to optional by checking the This task is optional box in the task configuration panel.
Add conditional tasks
At this time, conditional logic cannot be added to a signature task.
Read more on conditional logic here.
Signature tasks and privacy
While the name of the signer can be viewed in the GoSpotCheck (MarketX) dashboard, the actual signature is not displayed for privacy reasons.
Signatures are securely stored on GoSpotCheck (MarketX) servers and no one outside of GSC has access to these signatures. If you need access to a signature image file after it has been submitted, you will need written permission from the signer. Once permission is received, GSC will be able to share the requested signature with a company admin.
Are signature tasks legally binding?
While Signature Task is an effective tool to collect signatures out in the field, it does not provide the same legal implications as other official digital signature collection tools. If you intend to use these signatures as legal validation, please consult outside counsel.