User Notifications (Beta): Web Dashboard
New to GoSpotCheck, we’d like to introduce you to Notifications, a feature that will enable your field reps to minimize the amount of time it takes to receive important updates regarding your key initiatives, and maximize the focus toward what’s most crucial to you in the moment. There is no longer a need to rely on internal e-mails within your organization for communicating with field reps about Missions. You can alert them from directly within GoSpotCheck!
Our in-app Notification Center, along with push-style Local Notifications on your users’ devices, is a great way for your reps to receive timely and detailed information about the Missions they’re completing in the field, so they can take action when and how it’s most valuable to you.
Click the green Continue button to start or schedule the mission. If Notifications are enabled for your organization, you’ll then see a screen asking if you’d like to Notify your Users.
If you select On for Notifications, you have the option to write an in-app message to your users with any detail they may need: Mission timeline, number of accounts they must visit, KPIs for scoring, etc. Whatever matters most to you and your reps!
You can expand the text box by clicking and dragging on the lower right corner to increase your field of view when typing. There is no set character limit, so include as much information as you and your Users need! When you’re happy with your custom message, click the green Start Mission button to launch the Mission. Users will receive an in-app Notification immediately, or when the Mission starts on its scheduled date.
Notifications are currently available to alert users when Missions have started and when they've ended. This feature is still in Beta, meaning that it's new to GoSpotCheck, and we’re still working on making it even better. Soon, we’ll also release the ability to notify users when a Mission is about to end, or when an in-progress Mission response is about to expire. Stay tuned for updates!
For more on the in-app experience of Notifications, read this article on User Notifications in Mobile.