Web App - Manage Places: Company Admin Asks To Re-enable a Place - KCS

Issue Statement

Company Admin reaches out regarding a place that is disabled - they want to re-enable it.

Web App

Company Admin reaches out regarding a place that is disabled - they want to re-enable it.

1. The analyst will gather the Company Admin's e-mail address.

2. Open the user’s profile in Active Admin. Confirm that the account is active and not disabled.

3. Find the place that the Company Admin asks to re-enable.

5. Re-enable the Place (if permitted)

Open the Company Admin's profile in the Dashboard.
Find the place that needs to be re-enabled.
Click the button in the upper-right corner of the screen to enable the place, and confirm the action.
The “Enable” button will now change to “Disable”, indicating that the place has been successfully re-enabled.

Contact the Company Admin and ask them to verify if they can now see their place

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