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Reset Your Password

Whether you've forgotten your password or need to reset it for another reason, resetting your password is a quick fix. 

To reset your password

  1. Log in with your email address. Tap 'Forgot Password?'
  2. Enter the email address associated with your account and tap Send Me Instructions
  3. You will receive a Set Your Password email that contains a special confirmation link. 
  4. Follow the instructions in email to reset your password. Passwords must be at least 8-characters. The orange "continue" button will not be enabled unless this criteria is met. If the passwords do not match, you will be prompted with a dialog box with more detail.

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Tips
  1. The Activation Link in the Verification Email will expire after 72 hours. If the link expires you will receive an "Invalid Confirmation Link" prompt when attempting to log in. Request a new confirmation email.
  2. If your password has extra spaces or is misspelled, you will receive an "Uh oh!" or "Invalid Email or Password" prompt. Check your spelling and spaces and try again. 
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