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Reset Your Password

If you can't remember the password you use to log-in to GoSpotCheck, you can quickly reset it from the mobile application. 

TIP: You can also use the instructions below if you'd like to change or update your current GoSpotCheck password.

How to Reset your Password in the Mobile App

STEP 1: Open the GoSpotCheck App
and Tap Sign In
STEP 2: Tap
Forgot Password?
STEP 3: Enter your email address and tap Send Instructions. We'll email you a link to reset your password
STEP 4: Click the link in your email to create a new password. Confirm your new password and then tap Set Password.
  1. Password must contain at least eight (8) characters
  2. The Activation Link in the Verification Email will expire after 72 hours. If the link expires you will receive an "Invalid Confirmation Link" prompt when attempting to log in. Request a new confirmation email.
  3. If your password has extra spaces or is misspelled, you will receive an "Uh oh!" or "Invalid Email or Password" prompt. Check your spelling and spaces and try again.
If you are logging in using SSO, you will not be able to reset your password through GoSpotCheck or via GoSpotCheck Support. Because your access info is managed by your company's Identity Provider, you will need to contact an internal company representative (often, your IT department) to complete the password reset process.
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