Follow email Print print

How to take a Screenshot (iOS)

Taking a screenshot is one of the most useful features on a mobile device. We often ask for a screenshot when troubleshooting as it can help get to the root of an issue quickly.


To take a screenshot on iOS...
  1. Press the Home and Power buttons at the same time
  2. The screen will flash, indicating a photo has been taken
  3. Navigate to the Photos app to view your screenshot


Once you have a screenshot, you may email it to us at with a brief message explaining any issues you're experiencing within the application.


For a visual guide to taking a screenshot, check out a similar article at Apple Support.
Have more questions? Submit a request