This section describes the Missions tab. You will learn how to access MissionsMissions (often called surveys or audits) are a set of tasks for a group of users and places. Missions are the main event of GoSpotCheck. and how to understand the statuses of specific Missions. You will only see Missions which have been assigned to the PlacePlaces are the accounts and locations your Users will visit to complete their Missions. Places are locations added to your company's database. you are trying to access. Keep in mind that your company may call Missions by different names: Activation, Survey, Report, etc.
- In the Mobile App, navigate to the Choose a Place screen.
- Select a Place that you want to view the Missions for.
- Tap the Mission tab to view the Missions assigned to this location. Missions will be grouped in the list by status (e.g., In Progress, Available, Upcoming, etc.).
- Tap an available Mission.
- To begin the Mission, click Start Mission.
TIP: Available Missions display alphabetically.
Missions are grouped in the Missions tab by status (e.g., In Progress, Available, Upcoming, etc.). Additionally, status icons help UsersA person with a role of User is only able to access the mobile app, and has no access to the Web dashboard. determine which Missions have been completed and those that still require a Mission Response. These icons appear to the right of the Mission. See Also: Mission Response Status Icons.
An orange icon indicates that the Mission is In Progress at this Place.
If you can see the Place, but not the Mission, there is a good chance that the Mission is not attached to that Place. At that point, we recommend that you reach out to either your manager or our Customer Support team.
IMPORTANT: A strong internet/cellular connection is required to refresh new Missions/Places.