Complete a Mission Response While Offline
The GoSpotCheck Offline Mode allows you to Start and Submit Mission ResponsesThe data (response) a User submits to a Mission. when in an area with no WiFi or cellular data connection. This article discusses how to successfully complete a Mission Response while Offline.
No WiFi or cell data connection where you're trying to complete a MissionMissions (often called surveys or audits) are a set of tasks for a group of users and places. Missions are the main event of GoSpotCheck.? Using airplane mode to save your battery life? Use GoSpotCheck's Offline Mode by refreshing your PlacesPlaces are the accounts and locations your Users will visit to complete their Missions. Places are locations added to your company's database. when you have a strong WiFi or cell data connection and are within range of the Place where you will be completing the Mission. When you reach the account in Offline Mode, complete the Mission as usual and tap Submit. Once you are back in an area with strong WiFi or cell data connection and/or turn off airplane mode, the Mission will Submit automatically.
NOTE: If you are in an area with a weak WiFi signal, your device may attempt to submit the Mission Response up to 10 times. If it is still unsuccessful, the Mission will go into Unable to Upload state. You can manually re-submit the Mission from the My Activity tab of the app when you return to a strong WiFi connection.
Click here for more information on Completing Mission Responses.
The table below details the different functions within GoSpotCheck and if they work online or offline.
|Access Contacts Tab||X||X|
|Access Place Details||X|
|Access History Tab||X|
|Copy & Start Mission Responses*||X|
|Share a Mission Response*||X|
|Start a Mission Response||X||X|
|Submit a Mission Response||X||X|
|Add a New Place*||X|
|Access an InfoLink||X|
|Create, Edit & Delete Contacts||X||X|
*Feature will only be available if enabled.
TIP: If you submit a Mission Response while offline, the timestamp and coordinates are captured upon tapping the submit button (and not later, when connectivity is restored and the Mission Response is uploaded to the server). That means that the Mission duration and your distance from the place will be reported as though you never lost connectivity at all.