The Main Menu is your lifeline in the Mobile App. From here, you will be able to navigate to all of the Mobile App's functions. From here, you can perform such tasks as beginning a MissionMissions (often called surveys or audits) are a set of tasks for a group of users and places. Missions are the main event of GoSpotCheck., receiving NotificationsNotifications provide information about Missions directly within the GoSpotCheck app on your mobile device. Notifications can be created as either push notifications or appear in the app. Notifications ensure you’re receiving important updates from your organization right away, so you always have the latest detail about your Missions, even when you’re in the field., or contacting GoSpotCheck Support.
NOTE: Please ensure you are using the most up-to-date version of the Mobile App.
iPhone users can view the most recent version of the app here.
Android users can view the most recent version of the app here.
- Open your GoSpotCheck Mobile App.
- Tap the Main Menu button in the top left corner.
- At the top of the Main Menu, you will see a list of Company Names that you have access to, as well as the sections detailed below.
The company will be filled in by default. However, if you work with more than one company, you will see more than one company listed. The company with a check mark on the right-hand side is the company you have currently selected. Your login email address will also appear underneath the company name. To learn more, check out our article on Company Switching.
The Choose a Place section will show nearby Places where you can complete a Mission. The closest 200 locations within 25 miles will appear here. See Also: Add a New Place.
The My Activity tab displays any Missions you have started within the past ten days. This will include Missions that have been submitted or are still in progress. See Also: My Recent Activity.
Some Missions do not require a location. Anywhere Missions allows users to complete the mission without a place selected (this mission becomes known as an Anywhere Mission). This may be useful in environments where the place is hard to define, i.e. on Planes, Trains or Automobiles, etc. Not all companies choose to enable Anywhere Missions.
You can receive Notifications about Missions directly within the GoSpotCheck Mobile App on your device. This will ensure that you’re receiving the latest detail about your Missions even when you’re in the field. These notifications may include custom messaging from Company Admins, as well as messages that are available offline once they've been received on your device.
Selecting Contact Support will allow you to view options for getting help while in the field. When contacting the GoSpotCheck Support Team, be prepared to provide details on the nature of the issue or error. If you are reporting an issue on behalf of a team member, please let us know the full name and email of the user experiencing the issue.
Pressing the Sign Out icon will log you out of the GoSpotCheck app. Typically you don't need to log out of the app. However, when troubleshooting, we recommend Logging Out to force a reconnection with the database.